PRIVACY POLICY
Effective September 29, 2026 • Last Updated September 29, 2026
At LCK Creations, we respect your privacy. This Privacy Policy explains what information we may collect when you visit our website, place an order, request custom work, contact us, or otherwise interact with our business, and how that information may be used and protected.
What We May Receive From You
Depending on how you interact with LCK Creations, we may collect information such as:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order information
- Product selections
- Custom design instructions
- Uploaded photos, logos, artwork, or other files
- Messages and customer-service communications
- Transaction and purchase history
Payment card information is generally processed by third-party payment providers. LCK Creations does not need to directly store complete payment-card numbers in order to process normal website transactions.
Website & Device Information
When you visit our website, certain information may be collected automatically through the website platform, cookies, analytics tools, or similar technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages viewed
- Approximate location based on IP address
- Referring website or source
- Website interactions
- Session or shopping-cart information
Why We Need It
We may use customer information to:
- Process and fulfill orders
- Create custom products or designs
- Provide proofs or project updates
- Process payments
- Arrange shipping, pickup, or delivery
- Communicate about an order
- Respond to questions or support requests
- Prevent fraud and abuse
- Improve our website and services
- Maintain business and transaction records
- Comply with legal, tax, or regulatory requirements
Photos, Logos & Artwork You Send Us
Custom orders may require customers to provide photographs, logos, names, artwork, graphics, event details, or other files.
We use those materials for purposes reasonably related to completing, reviewing, producing, or supporting the customer's order.
Customers should avoid sending unnecessary sensitive personal information as part of custom-order files or communications.
We Don't Sell Customer Lists
LCK Creations does not sell customer personal information as a normal part of our business.
We may share information with service providers when reasonably necessary to operate the business or fulfill an order.
Examples may include:
- Website and ecommerce providers
- Payment processors
- Shipping and delivery companies
- Email or communication providers
- Analytics providers
- Cloud-storage or file-management providers
- Printing or production partners when needed to fulfill an order
We may also disclose information when reasonably necessary to comply with law, respond to legal process, investigate fraud, protect our business or customers, or enforce our agreements.
How The Website Remembers Things
Our website may use cookies and similar technologies to operate properly, remember preferences, maintain shopping carts, understand website usage, and improve customer experience.
Cookies may include:
Help the website function, including checkout, cart, login, and security features.
Help us understand how visitors use the website and which pages are useful.
May be used when advertising or marketing tools are enabled.
Browser settings may allow you to block or delete cookies, although doing so may affect certain website features.
Order Messages vs. Promotions
We may contact customers when necessary to manage an order, including confirmations, proof requests, production updates, shipping notices, pickup information, or customer-service messages.
Promotional emails or marketing messages may be sent where permitted and may include an unsubscribe or opt-out method when required.
Opting out of promotional messages does not prevent us from sending transactional messages related to an active order.
Protecting Customer Information
We use reasonable administrative, technical, and organizational measures intended to protect customer information from unauthorized access, loss, misuse, or disclosure.
No website, electronic transmission, or storage system can be guaranteed to be completely secure. We therefore cannot guarantee absolute security.
How Long We Keep Information
We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer support, bookkeeping, tax, fraud prevention, dispute resolution, and legal compliance.
Retention periods may vary depending on the type of information and applicable business or legal requirements.
Questions, Corrections & Requests
Customers may contact LCK Creations to ask about personal information we maintain about them, request correction of inaccurate information, or request deletion where appropriate.
Certain information may need to be retained for legitimate business, transaction, tax, legal, security, or dispute-resolution purposes.
Rights may also vary depending on where a customer lives and which privacy laws apply.
Our Website Is For Adult Purchasers
Our website and online purchasing services are not directed toward children under 13, and we do not knowingly seek to collect personal information directly from children under 13. If we learn that such information was collected improperly, we may take steps to delete it.
Links Outside LCK Creations
Our website may contain links to websites or services operated by third parties. Their privacy practices are governed by their own policies, and LCK Creations is not responsible for their websites or privacy practices.
If The Business Changes
If LCK Creations is reorganized, sold, transferred, merged, or otherwise changes ownership, customer information may be transferred as part of the business where permitted by law.
Keeping This Current
We may update this Privacy Policy as our website, services, technology, or legal obligations change. The latest version will be posted on this page with an updated revision date.
Contact LCK Creations
LCK Creations
Email: lckcreations@gmail.com
Phone: (469) 859-8503